Shipping policy
Shipping method and carriers
We ship by air parcel delivery. Depending on the destination and route, shipments may be handled by YunExpress, YANWEN, China Post, USPS, DHL, or UniUni.
Order processing and dispatch
Orders are dispatched within 48 hours of being placed. Custom-made items are excluded from this dispatch timeframe; please contact us about the processing time for a custom item before ordering.
Estimated transit time
Estimated shipping time is 5–15 days after dispatch. Order processing time is separate from transit time.
Delivery estimates can vary because of customs processing, carrier operations, and local delivery conditions.
Shipping rates (USD)
| Order subtotal | Shipping fee |
|---|---|
| $0.00–$39.99 | $5.99 |
| $40.00–$59.99 | $6.99 |
| $60.00–$79.99 | $7.99 |
| $80.00 and above | Free shipping |
The final shipping charge is shown at checkout.
Tracking and support
Use the order-status or tracking link in your shipping email for updates. For shipping questions, email service@cuemee.com and include your order number.