Your shipping email is the best place to start.
Open your order-status link.
Find your CUEMEE confirmation or shipping email and choose the order-status or tracking link. It contains the information for your order.
Have a carrier tracking number?
You can also check supported carriers using 17TRACK. Use the carrier’s tracking number, not your CUEMEE order number.
Open 17TRACK ↗Opens an external tracking service in a new tab. No order details are sent by this link. Any information you enter there is handled by that service.
My tracking number shows no result
Check the number and carrier. A recently created label may not have a carrier scan yet. If it remains unclear, contact us with your CUEMEE order number.
I can’t find my shipping email
Check spam and the email address used at checkout. If the order has not shipped, a carrier number may not yet be available. Contact us for help.
Still have a question?
We’re here to help you find the right next step.